Expand > USB selective suspend setting and set it to Disabled . Quick Troubleshooting Checklist Potential Solution 0 MB / No Media Use AlcorMP tool to reflash firmware. Yellow Warning ! Uninstall driver and restart. Not Detected Try a different USB port (preferably USB 2.0). Code 47 Physically unplug the device and plug it back in.
If the device is a flash drive showing 0 bytes, you may need a Mass Production (MP) tool to "re-stitch" the firmware: Identify the exact controller using a tool like . Download the corresponding version of AlcorMP (e.g., AlcorMP 16.11.01.MD alcor micro unknown fa00 f w fa04 work
Check the box to if available.
: Visit the HP Software and Driver Downloads page. Search for "Alcorlink Card Reader" under the Storage or Chipset category for your specific model. Expand > USB selective suspend setting and set
To get your device to work, you generally need to address a firmware identification error or a driver conflict. This specific combination of identifiers (FA00 controller with FA04 firmware) often appears when a USB flash drive or card reader is in a "stalled" state, showing 0 bytes or "No Media" in Windows. Understanding the Error Uninstall driver and restart
Generic Windows updates can sometimes cause Alcor devices to stall. If you are on a laptop, download the official OEM driver:
: Use the Dell Support site to identify your system and download the "Memory Card Reader" driver under the Chipset section. 3. Firmware Restoration (For USB Flash Drives)