Once finished, a green circle or a "Download OK" prompt will appear. Unplug your device and hold the power button to turn it on. The first boot may take up to 10 minutes. Troubleshooting Common Errors
Click on the button (or the gear icon/browse button depending on the exact UI skin).
This usually means you need a Secure Boot DA (Download Agent) file or an authentication file to bypass the device's security.
The tool cannot talk to your phone without the correct drivers. You must download and install: MediaTek USB VCOM Drivers MTK SP Drivers
Reinstall your MTK VCOM drivers. Try a different USB port (preferably USB 2.0) and a different cable.
Hold the (or Volume Up, depending on the phone model) and connect the device to the PC via USB.
Once finished, a green circle or a "Download OK" prompt will appear. Unplug your device and hold the power button to turn it on. The first boot may take up to 10 minutes. Troubleshooting Common Errors
Click on the button (or the gear icon/browse button depending on the exact UI skin).
This usually means you need a Secure Boot DA (Download Agent) file or an authentication file to bypass the device's security.
The tool cannot talk to your phone without the correct drivers. You must download and install: MediaTek USB VCOM Drivers MTK SP Drivers
Reinstall your MTK VCOM drivers. Try a different USB port (preferably USB 2.0) and a different cable.
Hold the (or Volume Up, depending on the phone model) and connect the device to the PC via USB.