: Allows Windows and macOS to identify NovaStar sending cards and video processors via USB.

: Ensure you are using a high-quality USB data cable. Some cables only provide power and will not allow the MTP driver to establish a data link.

: The NovaStar Downloads Page provides the latest software bundles (like NovaLCT) which typically include the necessary drivers in the installation package.

For high-end setups like the or MCTRL4K , the drivers support advanced features including: COEX - Global leading LED display control solution

: Go to Device Manager, right-click the "Unknown Device," and select Update Driver . Point the search to the folder where you unzipped the Silicon Labs drivers.

: Completely power down the controller and restart your PC to refresh the USB stack. Advanced Integration

: If the hardware is still not recognized after installing NovaLCT, you may need the standalone Silicon Labs CP210x drivers: Windows 10/11 Universal Driver macOS VCP Driver Troubleshooting Common Connection Issues