Embeds images and files directly in the ticket thread for quick viewing. Subticket Manager
Automatically adds staff as collaborators when mentioned in a thread. osticket plugins list
: Adds an extra layer of security for staff logins. Popular Community & Third-Party Plugins Embeds images and files directly in the ticket
Developed and maintained by the osTicket team, these plugins are considered stable and essential for modern help desk requirements like secure email and external authentication. osticket plugins list
Archives tickets before deletion to keep a record of old data. Slack / MS Teams
: Integrates with OpenAI to help agents draft accurate ticket replies.