Qkr Store Manager Help !new! Site

If you encounter a bug that you can't fix via the portal, your first point of contact should be your bank's merchant support desk or the Mastercard Qkr! help center directly.

You can process refunds directly through the Merchant Portal. Note that it may take 3-5 business days for the funds to appear back on the customer's card.

You can easily update prices, descriptions, and images. High-quality images significantly increase conversion rates, so don't skip this step! qkr store manager help

If you’re looking for help navigating the portal or optimizing your workflow, this guide breaks down everything you need to know to run your store like a pro. 1. Getting Started with the Merchant Portal

Remind customers that ordering via Qkr! means they don't have to wait in line. If you encounter a bug that you can't

Check the Live Orders tab first. If it's not there, ask the customer to show their "Activity" tab in the app. If it’s "Pending," the transaction didn't complete.

If an item sells out, use the "Out of Stock" toggle immediately. This prevents the headache of having to issue refunds later in the day. Note that it may take 3-5 business days

Ensure you have your unique merchant credentials. If you’ve forgotten your password, the "Forgot Password" link on the login page is your quickest fix.