Always keep a backup of your "Customer" database file (usually found in the installation directory) so you don't lose your health history when upgrading your PC!
This usually means the USB Encryption Dongle is not recognized. Try a different USB port. Always keep a backup of your "Customer" database
Plug in your analyzer machine via USB once the software installation is complete. Troubleshooting Common Issues Always keep a backup of your "Customer" database
Right-click the setup file and select "Run as Administrator" to ensure all drivers install correctly. Always keep a backup of your "Customer" database