Navigate to > Update & Security > View Update History . Click on Uninstall Updates . Search for KB5011048 in the top-right search bar. Right-click and select Uninstall . Restart your PC and try launching TecDoc again.
C:\Your_Install_Path\Data C:\Your_Install_Path\Media Use code with caution.
: Right-click the Catalogue.exe shortcut and select Run as Administrator . Navigate to > Update & Security > View Update History
Ensure the section matches your actual directory structure:
Save the file and ensure it is not marked as "Read-only" in its properties. 3. Administrator Rights & Permissions Right-click and select Uninstall
A specific Windows update, , has been identified as a primary culprit for this error in various TecDoc versions (e.g., 2019, 2020). This update changes how the OS interacts with certain database drivers, causing the "exclusive" access failure. How to fix:
If these steps do not resolve the issue, consider checking for (e.g., settings.ini or .db files) which may require a clean re-installation. : Right-click the Catalogue
Troubleshooting "TecDoc Loading Data Failed: Check the Configuration File Exclusive"
Note: Since Windows may attempt to reinstall this update automatically, use the Windows Show or Hide Updates tool to block it permanently. 2. Correcting the Configuration XML