The Hardware Information Does Not Match With Your Dongle Autodata -

Check your quarantine folder. If a file like sentinel.sys or a related .dll was deleted, restore it and add the Autodata folder to your "Exclusions" list.

The most frequent cause is an outdated or corrupted driver. Autodata usually relies on drivers. Go to the Device Manager on your PC.

Before diving into software settings, rule out a hardware failure: Check your quarantine folder

Do you know which you are running, and did this happen right after a Windows update ?

In 90% of cases, installing the latest and ensuring your Antivirus isn't blocking the connection will solve the problem. If the error persists after a major hardware upgrade, your license may need a manual reset by the software vendor. Autodata usually relies on drivers

Lack of permissions can prevent the software from "reading" the USB port correctly. Right-click the Autodata shortcut. Select > Compatibility . Check the box "Run this program as an administrator." Apply and try launching again.

If there is a yellow exclamation mark, right-click and select . In 90% of cases, installing the latest and

Essentially, this error means there is a communication breakdown between the Autodata software license and the physical USB security key (dongle) plugged into your computer.

Sometimes registry "optimizing" tools delete the registration entries that link the software to the hardware ID. 5. Run as Administrator