USB Redirector Technician Edition 1.9.7 is a specialized software tool designed for professionals who provide remote USB maintenance services, such as flashing, reprogramming, or configuring smartphones and other USB devices. By "redirecting" a physical USB device from a customer's computer to the technician's PC over the internet or a local network, the software makes the device appear as if it is plugged directly into the technician's system.

Before starting the setup, ensure your environment meets the following requirements:

Send this file to your customer via email, cloud storage, or a direct download link. 3. Establishing a Connection

Find the customer_module.exe within your installation folder.

A green checkmark typically indicates the device is successfully redirected and ready for servicing. Troubleshooting Common Issues

The customer plugs their USB device into their own computer.

Can passthrough USB devices to Hyper-V or other virtual machines. Prerequisites for Installation

Once installed, identify your public IP address or hostname. If you are behind a router, you will likely need to configure port forwarding for port 32075. 2. Preparing the Customer Module

While version 1.9.7 has been largely succeeded by newer versions, it remains a popular choice in the mobile repair community due to its lightweight nature and specific feature set. Key Features of Version 1.9.7

The technician's computer must allow incoming and outgoing TCP and UDP connections.