Zammad comes pre-equipped with numerous integrations that function as native addons. These are maintained by the Zammad team and can be activated directly from the under System → Integrations .
: Offers a dedicated Zammad node to connect with over 1,000 services for complex, self-hosted automation. zammad addons
: Expand how customers reach you with addons for Telegram , Facebook , WhatsApp Business , and SMS (via Twilio). 000 services for complex
Maximizing Your Helpdesk: The Ultimate Guide to Zammad Addons and Integrations zammad addons
If a native integration doesn't exist, you can use automation platforms that act as a "bridge" between Zammad and thousands of other apps.